Tactical Baby Gear® diaper bags and accessories are guaranteed against manufacturing defects for the lifetime of the product. If your Tactical Baby Gear® product fails due to a defect in the materials or workmanship we will repair or replace the product at our discretion.
This warranty is non-transferrable and only applies to the original purchaser.
The warranty does not cover:
If your item qualifies under our warranty please email us at firstname.lastname@example.org. Please provide a description of the issue, order # / proof of original purchase and photos. We will work diligently to address the claim and provide further instructions.
Please note that it is the customer's responsibility to get the product into Tactical Baby Gear's possession to begin the warranty process once a claim is authorized. Tactical Baby Gear is not responsible for items not received or damaged during the return shipping process. We recommend using trackable shipping services like UPS or FedEx that also offer insurance.