Change your mind? We’ve got your back!

We are proud to offer hassle-free exchanges or returns for store credit within 90 days of the purchase date.
Please review the policy below to ensure your order qualifies.

U.S. Return & Exchange Policy:
Scroll down for international return instructions.
Your return or exchange must meet the following criteria:

  • Returned items must be in brand new (unused) condition with all tags attached and the original packaging included. There must be no pet hair, glitter, stains, odors, or other product damage. Apparel must be in unwashed and unworn condition.
  • Returns and exchanges must be initiated within 90 days of the purchase date. Products must be received at TBG's facility within 30 days of return authorization.
  • If you received your TBG items as a gift, we gladly accept Gift Exchanges with valid proof of purchase from Tacticalbabygear.com
  • Please note that all sales are final on Closeout Items, Coffee, and Bullet Proof Panels. Returns on these items are not accepted.
  • Qualified exchanges will be processed free of charge, except for original shipping costs.
  • Returns for refund to the original payment method will incur a small return shipping charge.
  • Shipping costs associated with the original order are non-refundable and all returns and exchanges are less any shipping cost paid on the original order.
  • Customers are responsible for return or exchange shipping costs on Cruiser, Switchback Stroller, Seat or Stroller Frame due to the size and weight. Please email us at for return authorization on these specific products.

Ready to Get Started?
Fast and easy returns - complete in less than 3 minutes.
Please have the following items ready:

  • Your Order Number
  • Your Shipping Zip Code

International Returns & Exchanges:
Please contact us directly to receive detailed international return instructions and a return authorization number.

Product Issue:
If you believe there is an issue with your product, contact our Customer Service team for assistance. Please include your order number, a description of the problem, and a picture of the issue to help us better assist you.

Still Need Help?
Reach out to our awesome Customer Service team for support! 

Call or Text (Monday-Friday 9am-5pm EST): 843-380-6836

Email: support@tacticalbabygear.com

Or hit the MESSAGE button in the bottom right corner of the website.

Tactical Baby Gear operates in alignment with our returns policy, Vision, and Values when processing returns and asks our customers to do the same. We inspect all returned products and reserve the right to decline returns or exchanges that do not meet our listed requirements. Other restrictions may apply. All refunds and exchanges are issued at the discretion of Tactical Baby Gear, LLC.

*Refunds may only be made to the original payment method.
*To ensure the integrity of every panel sold, all Bullet Proof Panels sales are final and no returns are accepted.  
*Tactical Baby Gear is not responsible for items lost in transit or damaged during the return shipping process.
*Unauthorized returns may not be accepted and do not guarantee a refund.

Free U.S. Shipping
90 Day Returns & Exchanges
2 Year Warranty
TSA Approved
Free U.S. Shipping Over $99
90 Days Returns & Exchanges
Military Discount 15% Off