Orders over $99 (after discounts are applied) qualify for our Free Shipping option - USA Only. Orders placed before 1PM EST, typically ship out same day (Mon-Fri). Delivery times can vary depending on the service that you select and the destination. Generally, our Free Shipping option can take 3-8 business days for delivery, while our Standard option typically arrives in 2-5 business days, within the USA. However, please be advised that as stated by the carriers, displayed delivery times are estimates and are not guaranteed. If you require a guaranteed delivery date please select our Expedited (2-Day) or Express (1-Day) shipping option at checkout, but please note that these services typically do not deliver on the weekends. If you require expedited delivery on a Saturday, please contact us directly at firstname.lastname@example.org for an individual quote.
After placing your order, you may click the "My Account Icon" link at the top right-hand corner of our website to track your order’s status. You will also receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment, to the email address you provided at checkout.
*Please note: Delayed delivery due to "acts of god", e.g. weather conditions that are out of our control, do not qualify for shipping refunds on expedited shipping methods.
Canadian, European Union and United Kingdom Customers - Please note that as of July 1st 2021, Customs Duties are now charged at checkout on our website, and will be pre-paid, to ensure a more seamless delivery experience for you.
We currently ship to over 25 foreign countries! During the checkout process you can add the items that you are interested in, select your country and add your complete address to view several different available shipping options based on weight and destination. Please note that shipping quotes provided at checkout are live rates with absolutely no markup for handling, but may not include foreign taxes or customs duties if your address is not located in the UK, EU or Canada.
International Orders will be processed and shipped within 48 hours of purchase and a minimum delivery time of 15 business days (excluding U.S. Holidays) should be taken into consideration, as International Borders and Customs agencies could delay the estimated delivery time. International Orders outside of the EU, UK and Canada may be subject to import taxes, customs duties or fees levied by your country’s Customs Deptartment upon arrival.
If you have any questions regarding our shipping policy, please call or text 843-505-8658 M-F 9am - 5pm EST, email us email@example.com or connect with us through Facebook Messenger.