Orders placed before 1PM EST, typically ship out same day (Monday-Friday). Delivery times can vary depending on the service that you select and the destination.
Orders over $99 (after discounts are applied) qualify for our Free Shipping option (USA only). Generally, our Free Shipping option can take 3-8 business days for delivery, while our Standardoption typically arrives in 2-5 business days, within the USA. However, please be advised that as stated by the carriers, displayed delivery times are estimates and are not guaranteed.
If you require a guaranteed delivery date, please select our Expedited (2-Day)or Express (1-Day)shipping option at checkout, but please note that these services typically do not deliver on the weekends. If you require expedited delivery on a Saturday, please contact us directly at email@example.com for an individual quote. Once shipped to the address provided at checkout, Express(1-Day), Expedited (2-Day) and Oversized shipping costs are not refundable for any reason.
After placing your order, you may click the “Login” link at the top right-hand corner of our website to view your account and track your order’s status. You will also receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment, to the email address you provided at checkout.
*Please note: Delayed delivery due to “acts of god”, e.g. weather conditions that are out of our control, do not qualify for shipping refunds on expedited shipping methods.