Shipping & Returns


Overs over $99+ qualify for free shipping* [after any discounts applied] - USA Only. In stock items usually ship same business day if ordered by 1pm est. 

International customers are responsible for any applicable duty and/or customs fees their country charges. These charges are not included in the shipping costs noted on TBG's website.

 

 

Hassle-Free Guarantee

Tactical Baby Gear® is proud of the high quality products we offer and want you to be happy with your purchase. We invite you to try any of our products but realize that sometimes, products just don’t work out. If your purchase doesn't work out the way you hoped, simply contact us for a hassle free return or exchange.

Return Policy

If you purchased an item directly from TacticalBabyGear.com and would like to return it within 90 days, we can issue you a refund or store credit (less any shipping cost). There are NO restocking fees but return shipping costs are at the customer's expense. Returned items must be in perfect, un-used condition. Please email us at support@tacticalbabygear.com with the order # to receive detailed instructions and a return authorization number. Unauthorized returns will not be accepted and do not guarantee a refund.

Exchanges

If you purchased an item directly from TacticalBabyGear.com and would like to exchange it within 90 days, we can make the exchange free of charge. Return shipping costs for the exchange are at the customer's expense. Items for exchange must be returned in perfect, un-used condition. Please email us at support@tacticalbabygear.com with the order # to receive detailed instructions and a return authorization number. Unauthorized returns will not be accepted and do not guarantee an exchange.

Gift Exchanges

If you received an item from TacticalBabyGear.com as a gift we accept exchanges and returns; however, returns will be issued as store credit only. Return shipping costs for the exchange or return are at the customer's expense. Items for exchange or return must be returned in perfect, un-used condition. Please email us at support@tacticalbabygear.com to receive detailed instructions and a return authorization number. Unauthorized returns will not be accepted and do not guarantee an exchange or store credit.

All refunds and exchanges are issued at the discretion of Tactical Baby Gear, LLC.

Send returns or exchanges to:
Tactical Baby Gear
Attn: Returns & Exchanges
2405 Fay Street
Durham, NC 27704

Call or text 843-505-8658  M-F 9am - 5pm EST or email us support@tacticalbabygear.com or connect with us through our live chat.